Pg99 Terms and Conditions —
Know All the Terms Before You Play

1. General Terms & Conditions

These Terms & Conditions ("Terms") govern the use of the pg99 platform and all its services. By using pg99, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use pg99.

Pg99 is a licensed online gaming platform for users in Bangladesh. We operate in compliance with international gaming regulations and place the highest priority on user safety and security.

• All pg99 services are available to users aged 18 and above only.
• Each person may register only one account.
• Pg99 reserves the right to update these Terms & Conditions at any time and will notify users when changes are made.
• These Terms are drafted in English and shall be interpreted in accordance with the laws of Bangladesh.
• By using pg99's services, you acknowledge that there is no guarantee of earning income through gaming.

2. Account Registration & Eligibility

To create an account on pg99, you must meet the following requirements. pg99 reserves the right to close any account created using false information.

• You must provide your full name, mobile number, and date of birth accurately at the time of registration.
• Only one account may be opened per mobile number.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• Identity verification (KYC) may be required after registration.
• Pg99 may temporarily or permanently suspend an account if suspicious activity is detected.
• Transferring or selling your account is strictly prohibited.

To update any information provided during registration, contact our support team and submit the required documents. pg99 may request additional documentation at any time to verify a user's identity.

3. Deposit & Withdrawal Policy

Deposits and withdrawals on pg99 are easy via bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

• The minimum deposit is BDT 100 and the maximum deposit limit is BDT 50,000 per day.
• Withdrawals are typically processed within 3–10 minutes.
• Withdrawals must be made to the mobile banking number registered to your account.
• The mobile number used for deposits and the number used for withdrawals must be the same.
• In cases of suspicious transactions, pg99 may place a hold on withdrawals and conduct a verification.
• There are no additional charges on deposits; however, your mobile banking operator may apply their own fees.

Pg99 will never ask you to send money directly to a personal mobile number. Always use the official payment gateway.

4. Bonuses & Promotional Offers

Pg99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you must read before use.

• The Welcome Bonus is available to new members only and is issued once per account.
• Each bonus must meet the specified wagering requirements before it can be withdrawn.
• Bonuses are generally valid for 7 days; any unused bonus will expire at the end of this period.
• Any attempt to collect bonuses using multiple accounts will result in all associated accounts being closed.
• Pg99 reserves the right to modify or cancel any bonus offer at any time.
• A referral bonus will only be awarded once the referred person has successfully made a deposit.

5. Gaming Rules & Fairness

All games on pg99 are powered by third-party audited Random Number Generators (RNG). Every outcome is completely random and cannot be influenced by pg99 or the user.

• If you intentionally disconnect during a gaming session, the game result will be settled automatically.
• Exploiting software errors or bugs is strictly prohibited, and any winnings obtained this way may be voided.
• Using automated software or bots to play games is strictly prohibited.
• Each account may only be used on one device at a time.
• Any disputes regarding game results must be raised with the support team within 24 hours.

For Sports Betting, cancelling a bet after a match has started is generally not permitted. In live betting, odds may change at any time and the latest odds will be considered final.

6. Responsible Gaming

Pg99 believes gaming should be a source of entertainment, not addiction. We encourage responsible play and provide users with the tools and support they need.

• You can set your own daily, weekly, or monthly deposit limits at any time.
• You may take a temporary break (cooling-off period) or opt for self-exclusion whenever needed.
• It is the responsibility of parents and guardians to prevent minors from accessing gaming services.
• If you are experiencing gaming-related problems, contact the support team immediately.

7. Privacy & Data Protection

Pg99 takes your personal data privacy seriously. We collect only what is necessary and never sell or share it with third parties.

• Your personal information is kept secure with SSL encryption.
• Your information will not be disclosed to third parties except as required by law.
• To request deletion of your data, please contact the support team.
• Pg99 uses cookies to improve service quality; you can manage cookie preferences through your browser settings.

For more details, visit our Privacy Policy Read.

8. Account Suspension & Closure

Pg99 reserves the right to temporarily or permanently close an account for any of the following reasons:

• For violating these Terms & Conditions.
• For involvement in fraud, manipulation, or any illegal activity.
• If an account is registered using false or misleading information.
• For operating multiple accounts.
• If evidence of bonus abuse is found.
• If the account holder requests closure.

Any valid balance remaining at the time of account closure will be refunded subject to verification. However, balances on accounts closed due to fraud may be forfeited.

9. Changes to Terms & Contact

Pg99 may update these Terms & Conditions in part or in full at any time. Users will be notified of significant changes via in-app notification or email.

• Continued use of the platform after any changes will be considered acceptance of the updated Terms.
• Visit this page regularly to stay informed about any updates.
• For any questions regarding the Terms & Conditions, please reach out to our support team.